Division: Discovery Health Partners

This is a production-based position where the employee is responsible for conducting a large number of outbound calls to members, insurance carriers, and healthcare providers. The individual must be able to gather all of the applicable facts, note them in a concise manner, and apply the Coordination of Benefits (COB) rules to determine the correct order of benefits. Other responsibilities include, but are not limited to reviewing claims, identifying and recovering overpayments, data entry, and miscellaneous projects as needed.

Responsibilities and job functions

  • Making a high volume of outbound telephone calls
  • Using tools to research telephone numbers and address
  • Data entry
  • Applying Coordination of Benefit (COB) rules
  • Establishing order of benefits
  • Gather claim overpayment information from healthcare providers
  • Search insurance claim database queries
  • Initiate the refund of identified overpayments
  • Pursue overpayments
  • Open and work files in home application
  • Creating reports
  • Imaging documents

Position requirements

  • Typing skills of a minimum of 45 wpm
  • An energetic and friendly telephone demeanor
  • The ability to ask questions to uncover the information needed
  • Basic knowledge of working computers/scanners/excel/word


To apply for this position, please send your resume to recruiting@launchpointcorporation.com.






Rey VillarRecovery Analyst